Service Delivery Policy

AISYSLABS provides digital services only — software systems, websites, and automation — no physical goods are shipped. "Delivery" means providing access to, or handover of, the agreed software/system.

Delivery timelines are agreed per project in the client's proposal/contract and tracked as milestones visible in the client portal. Typical engagements run from a few weeks to a few months depending on scope.

Once an invoice tied to a milestone is paid, the corresponding deliverable (a feature, a deployed system, source code handover, etc.) is provided per the project's agreed terms — reflected as a completed milestone in your portal dashboard.

If a delivery is delayed beyond the agreed timeline, clients are notified proactively with a revised estimate. Contact us any time for a status update — your portal dashboard also always reflects the current status.

Questions about a specific delivery: work.aisyslabbs@gmail.com